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Super Delivery
Super Delivery


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Terms of Service
Super Delivery Customer Agreement
Welcome to Super Delivery! This Agreement (the “Agreement”) is a legal agreement between you and Super Delivery, (“Super Delivery”) that states the terms and conditions under which you may receive the Super Delivery Service and use the Super Delivery Web site (“Superdelivery.ca”). If you use the Super Delivery Service or superdelivery.ca, you agree to these terms and conditions.

Super Delivery Service. The Super Delivery Service is a transaction, information and communication service available to authorized users (“customers”) who access superdelivery.ca. Super Delivery currently provides an online grocery shopping and delivery service, Business to Business delivery service, flower delivery service and may in the future provide additional related services.

Grocery Shopping and Delivery Service.

Super Delivery’s employees or designees will shop and deliver grocery orders placed with the Super Delivery Service. Delivery will be made to the delivery address that you specify when you place your first order. Prices for products you place in your cart will be guaranteed as long as your order is delivered within 7 calendar days from the day you originally place your order. After 7 days, prices will be adjusted to reflect current prices. Payment for groceries and associated shopping and delivery fees is due at the time of delivery. We won’t deliver liquor and/or tobacco. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Super Delivery cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, you will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Super Delivery Service, you may return it within 7 days and it will be credited towards your next Super Delivery order or refunded to your selected method of payment. Super Delivery’s liability for missing a delivery or pickup time is limited to delivery at a later agreed time at no additional charge.

In some areas, you may choose to receive your Super Delivery order as an unattended delivery, and your order will be left unattended at your door or other place you designate. Super Delivery may also choose to leave your order unattended in a convenient location if an appropriate person is not present to receive and pay for deliveries. Super Delivery is not responsible, and you agree not to hold Super Delivery or its employees responsible, for any damage or theft that occurs to an unattended delivery. Super Delivery reserves the right to refuse to leave an order unattended if the Super delivery Driver considers the circumstances to be unsuitable or unsafe for any reason.

Third Party Information Providers and Merchants. The Super delivery Service may permit you to order and receive products, information and services from businesses which are not owned or operated by Super Delivery. The purchase, payment, warranty, guarantee, delivery, maintenance and all other matters concerning the merchandise, services or information ordered or received from such businesses are solely between you and such businesses. Super Delivery does not endorse, warrant or assume any responsibility or liability for such products, information or services including, but not limited to, the accuracy, completeness or usefulness of such information, opinion and advice and the quality and availability of such products or services. Any separate charges or obligations you incur in your dealings with these third parties are your responsibility and are not part of the fee charged for the Super Delivery Service.

Copyright: All content on superdelivery.ca including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Super Delivery (Big-Commerce User)Super Delivery- ALL RIGHTS RESERVED, or its content providers. Super Delivery authorizes you to view, electronically copy and to print in hard copy portions of superdelivery.ca for the sole purpose of placing an order with Super Delivery for your personal, non-commercial use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on superdelivery.ca, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Super Delivery is strictly prohibited. Super Delivery reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Super Delivery.

Your Account. You agree to provide Super Delivery with accurate and complete information as required by registration for the Super Delivery Service, including, but not limited to, your legal name, billing and delivery addresses, telephone number, credit card account number and expiration date and/or bank account information, and promptly to notify Super Delivery of any change in your Online Account Registration Data. Upon registration, you will be issued a login ID and password allowing you access to the Super Delivery Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify Super Delivery promptly of any unauthorized use of your password or your account or loss or theft of your credit card or bank account number. You will remain liable for any use of the Super Delivery Service until you notify Super Delivery of the unauthorized use, loss or theft.

Super Delivery does not offer the Service to children. By registering for the Super Delivery Service, you warrant that you are at least 18 years old. If you are under 18, you may use the Super Delivery Service only with the involvement of a parent or guardian.

Fees, Payment and Access. You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your password or I.D., including your family, friends or other customers. Fees and charges will be assessed in accordance with the then current Super Delivery fee schedule which can be accessed online. Upon order submission, Super delivery reserves the right to request credit card authorization for up to 100% of the order total to accommodate updates to your order and the cost of variable weight items. You will only be charged the actual cost that is determined after preparing and weighing your order. If you fail to pay any fees or charges when due under the Super Delivery fee schedule (which includes returned checks, electronic payment rejection, redelivery or restocking fees, or damages arising from fraudulent use), Super Delivery may charge such amount directly to the credit card identified in your Online Account Registration Data. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that Super Delivery may incur in its efforts to collect any unpaid balances from you. Super Delivery reserves the right to establish a credit limit for your account. Your right to use the Super Delivery Service is also subject to limits established by your credit card issuer.

Changes in Agreement, Fee Schedule or Super Delivery Service. Super Delivery may at any time change any of the terms of this Agreement or the Super Delivery fee schedule including, but not limited to, the amount of, or basis for determining, any fees or charges for the Super Delivery Service. If Super Delivery makes material changes to this Agreement or changes to the Super Delivery fee schedule, Super Delivery will provide notice to you in a manner provided in this Agreement. Your use of the Super Delivery Service after any such change will be conclusively deemed acceptance of such change. Super Delivery may discontinue or revise any or all aspects of the Super Delivery Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances, and, of course, your credit card or checking account will not be charged. If any change is unacceptable to you, you may cancel your Super Delivery Service and terminate this Agreement.

YOUR USE OF THE Super Delivery SERVICE, SUPERDELIVERY.CA AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK.

NEITHER SUPER DELIVERY NOR ANY OF ITS DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR MERCHANTS (COLLECTIVELY, ITS “ASSOCIATES”) SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SUPER DELIVERY SERVICE, SUPERDELIVERY.CA, THE INTERNET OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR RELATIONSHIP WITH SUPER DELIVERY. SUPERDELIVERY’S LIABILITY IS LIMITED TO CREDITING YOUR ACCOUNT FOR PRODUCTS SOLD BY SUPER DELIVERY AND RETURNED BY YOU.

Privacy and Security. Your privacy is very important to Super Delivery. Super Delivery does not sell personal information about individual customers (such as name, address, e-mail address) to third parties, sell or rent lists of customers or use information about individual customers except to provide the Super Delivery Service or as described below.

IF YOU HAVE ANY QUESTIONS ABOUT THIS AGREEMENT, PLEASE CALL SUPER DELIVERY CUSTOMER SERVICE AT 604-716-8686


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